Quality Policy

Our basic philosophy is to be an international Turkish company that provides reliable and unlimited customer satisfaction without sacrificing quality by constantly renewing ourselves.

Özçelik has adopted the principle of being sensitive to people and the environment and protecting the importance and confidentiality of information assets while carrying out its production and service activities.

By using developing and up-to-date technologies, we produce easily accessible and reliable products that meet customer expectations. In this context, in the products and services we provide; Keeping customer satisfaction at the highest level and effectively managing customer feedback form the basis of our quality policy.

Within the framework of our quality policy principles

Certification, certification and continuous improvement of our quality management system to fulfill the requirements of the ISO 9001 Quality Management Systems standard,

Based on the philosophy of Total Quality, achieving company and unit goals in a team spirit,

Reviewing our business processes and determining preventive approaches that will improve our performance,

In line with the continuous improvement approach, increasing the efficiency in all our production processes to a level that can compete domestically and globally,

Encouraging innovative and creative approaches, carrying out trainings that will increase technical and behavioral competencies,

To ensure that our employees work in comfortable and safe environments by protecting them from the negative effects of the workplace and accidents; to carry out hazard and risk analyzes in order to eliminate conditions that may adversely affect the health and safety of all parties who may be adversely affected by our activities,

– To reduce the use of harmful substances in product designs and to choose products that do not harm the environment at all or at a minimum level,

Continuously improving our effectiveness by complying with the requirements of our Quality Management System by continuously improving our resources to ensure customer satisfaction,

To act in accordance with applicable international legal regulations, national laws/regulations and other obligations,

As Özçelik company, it undertakes to carry out studies in line with all these purposes and to allocate sufficient and on-site resources in this way.